It is essential to have a solid understanding of how digital transformation can improve revenue for healthcare providers, regardless of whether you operate your private practice or are part of a larger hospital. Virtual healthcare solution offers a suite of features that allows digital transformation for hospitals and clinics to improve service. Here are a few ways virtual healthcare solutions can improve the overall service quality and revenue by introducing telemedicine.
What is Virtual Healthcare Solution?
Virtual healthcare solutions are technologies and services that allow people to receive medical consultations, diagnoses, and treatment remotely. It means patients can connect with healthcare professionals through video, audio, and messaging tools.
Virtual healthcare solutions include telemedicine, which uses video conferencing, online chat, or phone calls to communicate with a healthcare provider. They also involve remote monitoring of patient’s health status, online prescription refills, and digital tools to manage chronic conditions.
Virtual healthcare solutions provide many benefits, such as increased access to healthcare services, reduced wait times, and greater convenience. For healthcare providers, it can help them treat patients more efficiently and reduce the need for physical office space. The use of virtual healthcare solutions has become more popular during the COVID-19 pandemic. It offers a safer and more convenient way to access healthcare.
There are 5 key features and functions Virtual healthcare solutions can provide
- Telemedicine: Telemedicine involves the use of virtual consultations to provide healthcare services to patients remotely.
- Online and physical appointment scheduling: Online appointment scheduling can make it easier for patients to schedule appointments.
- Patient portals: Patient portals are online platforms that allow patients to access their health information. Patients communicate with their healthcare providers and manage their health more effectively.
- Remote patient education: Virtual healthcare solutions can help healthcare providers provide patient education remotely. This can include providing educational materials through a patient portal or conducting virtual classes or webinars.
- E-prescribing: E-prescribing involves the use of electronic systems to prescribe medications. This can help reduce errors and improve patient compliance, which can lead to better outcomes and increased revenue
- Custom Package: Create customizable healthcare packages and promo codes.
Can Virtual Healthcare Solution Increase Revenue and Improve Health Care?
Virtual Healthcare Solution is a technologically advanced healthcare solution that–
- Enhances provider-patient interaction,
- Boosts client satisfaction
- Provides options for medical practices to expand and increase revenue.
Without further ado, let’s move on to our key topic: how virtual healthcare solutions increase revenue and improve service.
#1: Reach more patients
Virtual healthcare solutions allow hospitals and clinics to expand their patient reach beyond their physical location. It can help them serve patients who might not be able to visit in person. This includes patients who live in remote or underserved areas, have mobility or transportation issues, or have scheduling conflicts that make it difficult to come in for an in-person visit. By offering virtual consultations and other services, hospitals, and clinics can attract more patients and increase their revenue.
#2: Optimize resources
Virtual healthcare solutions can help hospitals and clinics see more patients in less time, which can increase revenue without requiring additional resources. For example, with telemedicine, a doctor can conduct a virtual consultation with a patient in a matter of minutes, without having to spend time traveling to and from the patient’s location or waiting for them to arrive at the clinic. This means that doctors can see more patients in a day, which can increase revenue without requiring additional staff or facilities.
#3 Improve patient engagement
Virtual healthcare solutions provide more convenient and accessible care, which can lead to better patient outcomes, improve satisfaction, and increase revenue through repeat visits and referrals. For example, patients who can access their healthcare provider through an app or online portal are more likely to stay engaged with their care, follow their treatment plans, and return for follow-up visits. This can lead to better health outcomes and increased revenue for the hospital or clinic.
#4 Accounting and Billing
Virtual healthcare solutions can help ensure accurate and timely billing by providing real-time information on patient visits, procedures, and treatments. For example, with telemedicine, doctors can document their visits and treatments in real-time, which can reduce errors and ensure that all services provided are properly documented and billed. This can help increase revenue by ensuring that the hospital or clinic is paid for all services rendered.
Again, make sure that patients can choose from various payment options. According to a survey done in 2021, more than half of patients preferred using–
- mobile wallets,
- online bill pay,
- and contactless payment options to pay their bills.
#5 Reduce no-shows:
Virtual healthcare solutions offer patients more flexibility and convenience, reducing missed appointments and lost revenue. For example, patients who can access their healthcare provider through an app or online portal are more likely to keep their appointments, as they can do so from the comfort of their own homes or office. This can help reduce the number of missed appointments and the associated revenue loss for the hospital or clinic.
FAQs
Virtual healthcare solutions, telehealth, or telemedicine systems enhance patient care quality, deliver increased service availability, enhance accuracy and timeliness of patient treatment, and successfully optimize the revenue cycle.
Many Hospitals, Clinics, and Health Care startups have trusted Durbin Healthtech’s white-label virtual health care & telemedicine platform. Durbin Healthtech’s fully HIPAA-compliant solution includes an exhaustive feature set and configurable options that help power unique digital health models quickly and cost-efficiently.
To learn how Durbin Healthtech help you launch a virtual health care & telemedicine platform in just a few weeks & improve health care service request a demo now.
